Privacy Policy
This Privacy Policy describes how Sapniverse LLC ("Company," "we," "us," or "our") collects, uses, discloses, and protects your personal information when you access or use our websites, applications, and services (collectively, the "Services"), including Adbreak Media, Gaintplay, Faceverify.ai, verifylink.io. By using our Services, you consent to the data practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not access or use our Services.
Table of Contents
Information We Collect
Sapniverse LLC collects information that you provide directly to us, information collected automatically through your use of our Services, and information obtained from third-party sources.
Information You Provide Directly
- Account registration information (name, email address, username, password)
- Contact information (mailing address, phone number)
- Payment and billing information (credit/debit card numbers, billing address, transaction history)
- Identity verification data (government-issued identification documents, biometric data including facial recognition data for Faceverify.ai services)
- Business information (company name, tax identification numbers, business registration details)
- Communications with us (support tickets, emails, feedback)
Information Collected Automatically
- Device and browser information (IP address, device type, operating system, browser type and version)
- Usage data (pages visited, features used, time spent on Services, click patterns, referring URLs)
- Location data (derived from IP address or, with your consent, precise GPS location)
- Cookies, pixel tags, and similar tracking technologies
- Log files and analytics data
Information from Third Parties
- Identity verification services
- Payment processors and financial institutions
- Advertising and analytics partners
- Social media platforms (when you connect your accounts)
- Publicly available sources
How We Use Your Information
Sapniverse LLC uses the information we collect for the following purposes:
Service Provision and Operations
- To create, maintain, and secure your account
- To process transactions and send related information (confirmations, receipts, invoices)
- To provide customer support and respond to your inquiries
- To deliver the Services you request and fulfill our contractual obligations
- To personalize your experience and deliver content relevant to your interests
Communications
- To send administrative notices, updates, and security alerts
- To send promotional communications (with your consent, where required by law)
- To respond to your comments, questions, and requests
Business Operations and Improvement
- To analyze usage patterns and improve our Services
- To conduct research, testing, and development
- To monitor and analyze trends, usage, and activities
- To detect, investigate, and prevent fraudulent transactions and other illegal activities
- To comply with legal obligations and enforce our terms and policies
Information Sharing and Disclosure
Sapniverse LLC does not sell your personal information. We may share your information in the following limited circumstances:
With Your Consent
- When you explicitly authorize us to share your information with specific third parties
- When you direct us to share information with third-party services or platforms
Service Providers and Business Partners
- With vendors, consultants, and service providers who perform services on our behalf (payment processors, cloud hosting providers, analytics providers, customer support services)
- These providers are contractually obligated to use your information only as necessary to provide services to us and in accordance with this Privacy Policy
Legal Requirements and Protection
- When required by applicable law, regulation, legal process, or governmental request
- To enforce our Terms and Conditions and other agreements
- To protect the rights, property, safety, or security of Sapniverse LLC, our users, or the public
- To detect, prevent, or address fraud, security, or technical issues
Business Transfers
- In connection with a merger, acquisition, reorganization, sale of assets, or bankruptcy proceeding
- Your information may be transferred as part of such transaction, subject to standard confidentiality arrangements
Data Security
Sapniverse LLC implements and maintains reasonable administrative, technical, and physical security measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Our security measures include:
Encryption of data in transit using TLS 1.3 and at rest using AES-256 encryption
Regular security assessments, vulnerability scanning, and penetration testing
Access controls limiting personnel access to personal information on a need-to-know basis
Employee training on data protection and security best practices
Incident response procedures for potential data breaches
However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your account credentials.
Your Privacy Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information:
Access and Portability
- Request access to the personal information we hold about you
- Request a copy of your personal information in a structured, commonly used, machine-readable format
- Request information about how your personal information is processed
Correction and Deletion
- Request correction of inaccurate or incomplete personal information
- Request deletion of your personal information (subject to certain exceptions, such as legal retention requirements)
- Note that deletion requests may result in termination of your account and access to Services
Restriction and Objection
- Request restriction of processing of your personal information
- Object to processing of your personal information for certain purposes
- Withdraw consent at any time where processing is based on consent
Marketing Communications
- Opt out of marketing communications at any time by following the unsubscribe instructions in our emails
- Update your communication preferences in your account settings
- Contact us at hello@sapniverse.com to update your preferences
Data Retention
Sapniverse LLC retains your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.
Retention periods are determined based on:
The nature of the data and the purposes for which it is processed
Legal and regulatory requirements applicable to our business
Statute of limitations for potential legal claims
Business and operational needs
Account information is retained while your account is active and for a period of seven (7) years thereafter for legal compliance purposes.
Transaction records are retained as required by applicable tax and financial regulations.
To request deletion of your personal information, please contact us at hello@sapniverse.com.
International Data Transfers
Sapniverse LLC is based in the United States and processes data in the United States. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States and other countries where our service providers operate.
By using our Services, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection rules.
We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.
Children's Privacy
Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18.
If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to delete such information.
If you believe we have collected information from a child under 18, please contact us immediately at hello@sapniverse.com.
Changes to This Privacy Policy
Sapniverse LLC may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the 'Last Updated' date at the top of this page.
For significant changes, we may also provide additional notice, such as email notification or a prominent notice on our Services.
Your continued use of our Services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact Sapniverse LLC:
Email: hello@sapniverse.com
Phone: +1 (603) 438-3585
Address: 447 Broadway, 2nd Floor Suite 2206, New York, NY 10013
We will respond to your inquiry within a reasonable timeframe and in accordance with applicable law.
Contact Us About Privacy
If you have any questions about this Privacy Policy or our data practices, please contact us: